Question 1

Do you offer emergency plumbing services?

Accepted Answer

Yes, we offer 24/7 emergency plumbing services. Whether it's a burst pipe in the middle of the night or a backed-up sewer line on a weekend, you can call us at (770) 545-9726 and we'll dispatch a plumber to your location quickly.

Question 2

Do you charge for estimates?

Accepted Answer

No, we provide free inspections and free upfront estimates for all our plumbing services. We believe in honest, transparent pricing before any work begins.

Question 3

Are you licensed and insured?

Accepted Answer

Absolutely. Anderson Pipe Solutions is fully licensed and insured in the state of Georgia. Our team consists of trained professionals who adhere to all local plumbing codes.

Question 4

What areas do you serve?

Accepted Answer

We are based in Ball Ground, GA, and serve the Greater Atlanta Metro area, including Canton, Woodstock, Holly Springs, Marietta, Kennesaw, Acworth, Hiram, Dallas, Douglasville, Roswell, Sandy Springs, Alpharetta, Cumming, and Atlanta.

Question 5

Do you offer any discounts?

Accepted Answer

Yes! We proudly offer a 10% discount for veterans. We also regularly feature specials like $250 off water heater installations and $150 off drain cleaning.

Question 6

What brands of water heaters do you install?

Accepted Answer

We install and service all major brands of traditional tank and tankless water heaters. We will recommend the best unit based on your home's hot water needs and your budget.

Question 7

How do I know if I need my sewer line replaced or just repaired?

Accepted Answer

We use advanced sewer camera inspections to look inside your pipes. This allows us to see exactly what the problem is (roots, cracks, belly in the line). Based on the video evidence, we'll give you an honest recommendation on whether a spot repair or a full replacement is necessary.

Question 8

What is hydro-jetting?

Accepted Answer

Hydro-jetting is a process that uses highly pressurized water to scour the inside of your plumbing pipes. It's highly effective at removing stubborn clogs, heavy grease buildup, and tree roots that standard snaking can't clear.

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